Our Team

Paula Jourdain, MSW, MBA
President, Specialty Health Consulting, President, Specialty Care

Paula has overseen the expansion of Specialty Care, including the development and lease-up of nine new Specialty Care residences and management of other non-profit and for profit long term care and retirement residences. Paula is an exemplary leader in long term care and, has extensive experience in long term care facility management, facility development, working with partners and boards, government relations and financial management. Paula has served as President of both the Ontario Residential Care Association and Ontario Long Term Care Association and was a member of the Ministry of Health's Capital design and funding committee, responsible for the new design standards in long term care facilities. Paula is currently Vice President, Board of Directors of the Ontario Long Term Care Association. She also has experience in senior positions in community non profit social services and senior levels of the Ontario government.

Lois Cormack, MHSc, CHE, RN
VP, Consulting & Professional Services

Lois has extensive senior management and consulting experience in all health care sectors and Ministry of Health. Lois leads a team of consultants and associates, providing professional and management services to organizations. Lois has managed numerous successful projects including the common assessment project for CCACs, clinical services that improved resource utilization, clinical information systems implementation, new long term care openings, performance measurement systems. Lois has led numerous successful proposals and program implementations, reports and position papers resulting in efficiencies and increased organizational capacity. Lois is on a research team with the University of Waterloo, conducting research to enhance use of RAI assessment instruments in long term care, mental health and primary care, is an active member of the Canadian College of Health Service Executives and a member of COACH.

Debbie Doherty, BScN
Vice President, Operations

Debbie brings extensive experience in both the long term care and retirement sectors. Debbie has held numerous leadership positions in retirement homes and long term care facilities including Administrator, Nurse Consultant, Director of Operations and Vice-President Operations. Debbie worked with Lifestyle Retirement Communities for 12 years and was responsible for the development of efficient operational standards and service concepts, resulting in high levels of staff and resident satisfaction, increased occupancy and significant savings to the bottom line. Debbie served as President of ORCA from 2000 to 2003 and chaired the Standards Committee for the Ontario Residential Care Association for five years and was instrumental in the creation of the existing accreditation program and its endorsement by the Government of Ontario. Debbie holds a Bachelor of Science in Nursing / Administration and subsequently completed Long Term Care Organization Management through the University of Ottawa.

Nana Rosenberger, BSc
Director of Communications

Nana brings over 20 years experience in long term care through varied roles in administration, human resources, quality management, case management and staff development and marketing . With a background in gerontology, health promotion and social work, she has extensive experience in innovative non-profit community development across all age groups and organizations including advocacy program development, staff education and health promotion and planning with the Regional government and community agencies in York Region Nana has expertise in developing effective marketing plans, staff development programs, operational reviews, customer service programs and quality management.

Ray Jourdain
Executive Vice President of Building Development

Ray is responsible for all Specialty Care construction and development activities as well as on going property management of the existing Residences. In addition to developing new properties on budget and on schedule, Ray has introduced state of the art safety, security and communication systems as well as energy management systems. Ray has over 10 years of extensive building and development, property management and operational maintenance experience with two of the leading residential and commercial development companies in Toronto.

Fern Ginsberg
Chief Financial Officer

Fern is a Chartered Accountant with over 20 years experience in accounting and finance in the long-term care and retirement sector. Fern has developed highly sophisticated budgeting, envelope variance analysis and financial benchmarking systems. Fern also has experience with a range of corporate, multi-site and individual facility financial systems.

Ann Mathews
Design Consultant

Ann has been the senior designer on numerous projects for both new and renovated projects in the profit and non-profit sectors. Ann combines a health care background with formal design education and successfully integrates design concepts that are comfortable, home-like, and efficient while promoting safety, wellness and independence for residents.

Lynn Ironside RN,
Nursing Consultant

Lynn has developed an effective Point Click Care education program for professional staff that enables them to learn the system quickly and get the most of it and has developed easy to use reference materials for PointClickCare users. Lynn assists private and non-profit long term care residences with MDS education and implementation. Lynn brings her varied people-focused experiences as a Director of Care, palliative and spiritual care coordinator and an staff educator to the Specialty Health Consulting team

Kelly Famiglietti, MA, BSc
Wellness Consultant, Specialty Care

Kelly brings a strong background in Wellness Management, Gerontology; Respiratory Therapy and Health Care Management, . Kelly specializes in wellness programming for older adults and care providers and has developed a wellness model and strategies for long-term care centres that promotes wellness and healthy lifestyle choices for residents, staff, families and the local community. Successful strategies that incorporate wellness into care delivery include Restorative Care, use of third party Wellness Services, Wellness Committees, and Employee Wellness initiatives. Under Kelly's leadership, programming has been significantly enriched in residences through the integration of a wellness philosophy; benefiting staff, residents and families.

Bob Stillman
Building System Consultant

Bob has 25 years of experience in Building Maintenance Management Systems including support of 7/24 operation, infrastructure planning and systems integration. In addition, Bob has experience in business planning, project management, customer relationship management and personnel administration. Bob worked with Scotiabank as building manager for 15 years and in hospital maintenance prior to joining Specialty Care.

Marcie Fulford, RN
Nursing Consultant

Marcie is a nursing consultant with extensive experience in long term care compliance and assisting facilities to meet ministry standards. Marcie has led the successful opening of several long term care facilities and is skilled at coaching and developing staff to improve practices.

Lynda Welch, RN
Nursing and Administrative Consultant

Linda brings over 25 years of administration and nursing experience in Long term care facilities. Lynda has managed many complex challenges and projects in long term care and is highly skilled at developing teams to produce the desired results.

Jane Doff, RN
Nursing Consultant

As former classifier for the MOHLTC, Jane is able to assist nursing staff to learn the correct way of documenting on an ongoing basis to improve individualized care planning and be ready for the annual resident classification.

Pam Kulas
Food Service Consultant

Pam has expertise in food service management and assists long term care facilities to meet and exceed legislative and public health requirements including: inventory management, food costs, food storage and production, staff training,

Liz Byers,
Corporate Accounting Consultant

Liz Byers has over 35 years experience in accounting, office management and business administration. Liz's strengths lie in her extensive knowledge of payroll and business accounting; her vast contract negotiation experience and her strong leadership and mentoring abilities.

Partners
AIS (www.mdscommunity.net) is the international leader in the development of eTraining solutions for RAI-MDS instruments. The Mastering RAI series used by Specialty Care is the leading computer based multimedia instructional system for the MDS 2.0. It integrates the expert advice of instructional designers, certified MDS trainers, leading MDS researchers and proven instructional material. Mastering RAI 2.0 is based on the instructional framework that combines the principles of situated cognition, reflective practice and motivational design to strengthen the links between the learner's experience and day- to-day experience in the workplace.

Wescom Solutions Inc.
Wescom (www.pointclickcare.com) provides On-Demand, Web-based software to Long Term Care Providers and Health Systems. The company's primary offering is the PointClickCare.com Web-service that delivers Clinical, Financial and Case Management solutions to hundreds of Providers in forty states, ten provinces and internationally.